Customer Support That Moves at AI Speed
Help Teams Help Customers — Smarter, Faster, Inside Slack
Teamwork
Empower your customer support
Use AI inside Slack to increase productivity and team engagement for customer support.
Features
Hivemind features
A variety of features to streamline work.
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Data extraction Provide quick info from shared internal docs (FAQs, guides, troubleshooting steps).
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Response drafting Help draft follow-up responses or clarifications in the right tone - use ready built templates to reduce repetitive typing.
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Resolution proposition Share call transcripts to extract key points and propose a solution to the problem.
