Effective Date: 19 March 2025
Last Updated: 19 March 2025

1. Introduction Welcome to Hivemind (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our AI Chatbot integrated with Slack (“Service”). Your privacy is our priority, and we are committed to handling your data responsibly. We do not sell or share your data with third parties for marketing or advertising purposes.

2. Data Collection When you use our AI Chatbot on Slack, we may collect the following types of data:

  • User Information: We collect Slack user IDs, display names, and profile information necessary to provide the Service.
  • Message Content: We process messages you send to the chatbot to generate responses, but we do not store them permanently.
  • Interaction Data: We collect data on how users interact with the chatbot, including timestamps and feature usage statistics.
  • Slack Workspace Information: We may access workspace metadata, such as team name and app installation details, as required for service functionality.

3. How We Use Your Data We use the collected data for the following purposes:

  • To process and respond to user queries and commands.
  • To improve the performance, accuracy, and functionality of the chatbot.
  • To maintain security and prevent abuse or misuse of the Service.
  • To comply with legal obligations and enforce our policies.

4. Data Storage and Retention

  • We do not permanently store user conversations or Slack messages.
  • Any necessary logs are retained for debugging and security purposes and are automatically deleted after 30 days.
  • Personal data is only retained for as long as required to provide the Service and fulfill legal obligations.

5. Data Sharing and Disclosure

  • We do not sell, rent, or trade user data to third parties.
  • Data may be shared with authorized personnel within our organization for debugging or support purposes.
  • We may disclose information if required by law, such as in response to legal requests or to prevent fraud or abuse.

6. Security Measures We take data security seriously and implement the following measures:

  • Encryption of data in transit using TLS.
  • Access controls and authentication mechanisms to protect stored data.
  • Regular security audits and vulnerability assessments.
  • Compliance with industry best practices for data protection.

7. User Rights and Choices As a user, you have the following rights regarding your data:

  • Access & Correction: You may request a copy of the data we hold about you and request corrections.
  • Deletion: You can request the deletion of your data where applicable.
  • Opt-Out: If you no longer wish to use the chatbot, you can uninstall the application from Slack.
  • Restrictions: You may request to restrict the processing of your data under certain circumstances.

To exercise these rights, please contact us at hello@chat-hivemind.com.

8. Third-Party Services Our Service operates within Slack, which is governed by Slack’s privacy policies. We encourage you to review Slack’s privacy practices to understand how your data is handled by their platform.

9. Children’s Privacy Our Service is not intended for children under 13, and we do not knowingly collect data from minors. If we become aware of such data collection, we will take steps to delete it promptly.

10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date. Your continued use of the Service after updates constitutes acceptance of the revised policy.

11. Contact Information If you have any questions or concerns about this Privacy Policy, you can contact us at:

Hivemind
hello@chat-hivemind.com

By using our Hivemind, you agree to the terms outlined in this Privacy Policy.